Privacy Policy
Last Updated: March 19, 2026
Welcome to Dumela Creative Stock ("Company," "we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [dumelacreativestock.com] (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of _update_s.
1. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products, participate in activities on the Site (such as uploading or purchasing content), or otherwise contact us.
The personal information we collect may include the following:
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Personal Data: Name, email address, billing address, shipping address, and payment information (processed through our secure payment processors).
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Uploaded Content: As a platform for "Photos, Videos, Audio from Africans," we collect and store the creative content (images, vectors, audio, footage clips) that you choose to upload to our Site.
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Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
2. How Do We Use Your Information?
We use the information we collect or receive to:
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Facilitate account creation and the logon process.
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Process your transactions (purchases and sales) and send you related information, including purchase confirmations and invoices.
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Enable user-to-user communication and the core functionality of our platform, which is to allow buyers and sellers ("You Create. We facilitate. You engage.") to connect and exchange creative content.
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Manage your account and keep it in working order.
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Request feedback and contact you about your use of our Site.
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To protect our Site and your account from fraud and unauthorized access.
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To compile anonymous statistical data and analysis for our internal use.
3. Will Your Information Be Shared With Anyone?
We may process or share your data based on the following legal basis:
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Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
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Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as to facilitate the core functionality of our creative marketplace.
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Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract (e.g., facilitating a sale or license of your creative work).
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Vendors and Consultants: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, and customer service.
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Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either _delete_ or anonymize it.
5. How Do We Keep Your Information Safe?
We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Do We Collect Information From Minors?
We do not knowingly collect, solicit data from, or market to children under the age of 13. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly _delete_ such data from our records.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or _delete_ the data we have collected about you. If you are a resident of the European Economic Area (EEA) or California, you have specific rights under GDPR and CCPA respectively.
To exercise any of these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our [Cookie Policy].
9. Third-Party Websites
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
10. Contact Us & Data Deletion Instructions
If you have questions or comments about this policy, you may email us at legal@dumelacreativestock.com or by post to:
Dumela Creative Stock
Plot 54110, Unit 6, Second floor, Mosha Center,
Gaborone, Botswana
For users who logged in via Facebook:
If you wish to _delete_ personal data associated with your Dumela Creative Stock account that was obtained through Facebook Login, you have two options:
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Remove our app directly through Facebook: Go to Your Facebook Account_qt_s Settings > Apps and Websites, find "Dumela Creative Stock," and click Remove. This will initiate the data deletion process.
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Contact us directly: You can email us at legal@dumelacreativestock.com to request manual deletion of your data.